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OUR COMMITMENT TO PRIVACY
Element Six Technologies US Corporation ("Element Six" or "we") knows that you care how information about you is used and shared and we are committed to protecting and respecting the privacy of those using our site and the confidentiality of the personal information which you ("you"), as our customer or user, provide to us.
At Element Six, we may collect and process the following information about you:
1. Information you voluntarily provide to us through our site by registering to use our site, placing orders for products on our site or contacting us about our site or any order or product, which may include your contact information (such as your name, telephone number, email address and postal address). This information will be used by us when you place orders for products in order to allow us to process and deliver your orders, to respond to any queries raised by you in relation to our site, any order, product or service, or for other administrative purposes. This information may also be used to operate and improve our site, to understand and analyze the usage trends and preferences of our users, and to develop new products, services and features. Your email and/or postal address may also be used by us to let you know about new product developments or products and services offered by us or by third parties we work with. If you no longer wish to receive promotional information from us, please click here to unsubscribe. Please be aware that if you opt-out of receiving or modify the frequency of promotional communications from us, it may take up to [ten] business days for us to process your request, and you may receive promotional communications that you have opted-out from during that period. Additionally, even after you opt-out from receiving promotional messages from us, you will continue to receive administrative messages from us regarding our site, services and products; and
2. Information we automatically collect about you through our web server in order to analyze/administer our site and for internal operations (including troubleshooting, data analysis, testing, research, statistical and survey purposes), to seek to keep our site safe and secure, to improve our site and to provide you with the most user-friendly navigation experience. This information may include: (i) technical information, including the Internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and (ii) information about your visit, including the Uniform Resource Locators (URL) you clicked to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page and any phone number used to call our customer service number. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.
DISCLOSURE OF INFORMATION
We may share your personal information with any affiliate, which means our subsidiaries, our parent company and its subsidiaries.
We may also disclose your personal information to third parties:
if we work with third party service providers to provide website, hosting, maintenance, and other services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions;
in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
if Element Six or substantially all of its related business or assets are acquired by a third party, in which case personal data held by it about its users and customers will be one of the transferred assets; and/or
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (or believe in good faith that any such disclosure is required to comply with any legal obligation), to cooperate with law enforcement or other governmental agencies or in order to enforce or apply our Terms and Conditions of Use, Terms and Conditions of Sale and/or other agreements; or to protect the rights, property, or safety of Element Six, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
SECURITY OF INFORMATION
Element Six works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information which you input.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer and user information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.
We would remind you that in order to protect against misuse of your personal data, it is also important for you to be aware of unauthorized access to your password and your computer. Be sure to log off when you finish using our site to avoid others gaining access.
The data that we collect from you may be transferred to, and stored at, a destination outside the United States. It may also be processed by staff operating outside the United States who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and/or the provision of support services. By submitting your personal data, you agree to this transfer, storing and/or processing.
Our site is intended for visitors located within the United States. If you choose to use our site from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you may be transferring your personal information outside of those regions to the United States for storage and processing.
Our site may contain links to web sites and services provided by third parties. In addition, to process orders on our site, we use a third party payment processor. Any information you provide to such payment processor or on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through our site. We are not responsible for the privacy and security practices and policies of third-party sites or services to which links or access are provided through our site.
If you have any concerns about privacy on our site or you wish to access or amend any personal information we hold about you or to request that we delete any information about you that we have obtained from our site, then please email us at firstname.lastname@example.org and we shall try to resolve the issue. Please note that while any changes we make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for archiving, prevention of fraud, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
Element Six Technologies US Corporation
3901 Burton Drive
Santa Clara, CA 95054